Shipping and Returns

SHIPPING 

U.S. Orders: Orders within the USA are shipped via UPS. Score free shipping on all orders over $200.

International Orders: We ship worldwide. Please see shipping methods below.

Once your item has shipped, you will receive a confirmation email where you can track your order. If you have any questions, we are always here to help. We can be reached at support@dannijopro.com.

Method	Domestic U.S (Not AK or HI)	Alaska & Hawaii	Canada	International
Ground Shipping	$15	$25	$30	$50
2 Business Days	$25
Next Business Day	$50

*Free shipping on all orders over $200 (US delivery only). 

RETURN POLICY

We hope you had a seamless checkout experience and love your new items. We understand there are times where that is not the case, and if you are not satisfied with your order, we will gladly accept your return, on full price items only, within 14 days of your order's arrival.

All sale items and items using a promotional code during a sale event are final sale. These items are not eligible for returns, exchanges, or price adjustments.

Returned merchandise must include vendor packaging and tags. It must be in the same condition as when it was received. Returns/Merchandise must be received within 10 business days from the time of your request. Used merchandise cannot be returned.     

Refunds will be made in the form of the original payment or store credit. Once your return is processed, a refund will be issued for the merchandise amount. Shipping charges cannot be refunded. Please allow 3-5 business days for the refund to post to your account. We are unable to refund any import tax/duty that your order may have incurred for returned items.

We reserve the right to reject any return/exchange that does not comply with the conditions stated above.

START A RETURN / EXCHANGE

To start a return or exchange, please email support@dannijopro.com.

Returns and exchanges will only be accepted within 14 days of an order's arrival. 

For any questions, please email support@dannijopro.com.

INTERNATIONAL ORDERS

Please be advised that for International orders returns may require additional tax/duty for import to delivery destinations in the US. If you request a return of your order or refuse your shipment and we are charged a tax, that duty or tax amount will be deducted from your order total before we credit your account. We do not provide return labels for international returns. Please use a service with a tracking number if you decide to return merchandise back to the US. We only recommend UPS or Fedex when shipping returns, and we are not responsible for lost return packages.

If you have any questions or concerns regarding the return/exchange process, please contact customer service at support@dannijopro.com.

Please return orders to the address provided below.

DANNIJOPRO

Creative Logistics Services
c/o Dannijopro Ecommerce
773 Cranbury - South River Road
Suite 100
Monroe Township, NJ 08831

If you have any questions or concerns regarding the return/exchange process, please contact customer service at support@dannijopro.com.